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Just sign into your Google account through your browser and then install the chosen app. Try downloading an app directly from there rather than through the Google Play Store app. Go to your web browser and navigate to the Google Play Store website. This workaround bypasses the malfunctioning Play Store app completely. If the previous step (the fresh sync) didn’t work for you, you may find that it does if you repeat it after carrying out this step.ĭownload an app using your mobile browser (You can try just clearing the cache first, if you like, but clearing data will clear the cache as well). To clear data from the Play Store, you need to go into Settings and then Applications and find the Google Play Store. Then you can go back to the Play Store and see if the authentication message is gone. Go to your Settings, tap Accounts, then Google, your email address, and Sync all. It’s possible that things aren’t syncing for some reason, and just need a little push. However, you may need to do this step along with the second step below. Once you’ve done this, you can re-add the account and it should work just fine. The first trick is to go into your phone’s main Settings menu and then Accounts and simply remove the Google account you have registered (the one that’s getting the “authentication is required” message). The error may simply be a sign-in issue, which sometimes occurs when the Play Store is updated. Then, all you need to do to fix the error is install the latest version of the Google Play Store and sign in once again. This will take you back to the original version of the Play Store that was installed on your device. Go to the Play Store in Settings > Applications and hit Uninstall updates (usually found by tapping the 3 dots menu in the top right). Sometimes the problem is not with your credentials but the Play Store itself. There are several different ways to go about solving this problem, from a simple data clearing to the more drastic factory reset as a last resort.
Google play store download iphone how to#
Let us show you how to fix this Google Play authentication error in just a few simple steps. The good news is that it’s a super easy problem to fix. It makes you realize just how much you rely on Google products for your smartphone activity, especially the Play Store. The “Google Play authentication is required” error is a surprisingly common problem on Android devices.